Nokia 918 - 9. Nokia 1-Year Limited Warranty

background image

9. Nokia 1-Year Limited

Warranty

Nokia Mobile Phones, Inc. ("NMP") warrants that this cellular
phone ("Product") is free from defects in material and
workmanship that result in Product failure during normal usage,
according to the following terms and conditions:

1. The limited warranty for the Product extends for ONE (1)
year beginning on the date of the purchase of the Product.

2. The limited warranty extends to the original purchaser of the
Product ("Consumer") and is not assignable or transferable to
any subsequent purchaser/end-user.

3. The limited warranty extends only to Consumers who
purchase the Product in the United States.

4. During the limited warranty period, NMP will repair, or
replace, at NMP's option, any defective parts, or any parts that
will not properly operate for their intended use with new or
factory rebuilt replacement items if such repair or replacement is
needed because of product malfunction or failure during normal
usage. No charge will be made to the Consumer for any such
parts. NMP will also pay for the labor charges incurred by NMP
in repairing or replacing the defective parts. The limited warranty
does not cover defects in appearance, cosmetic, decorative or
structural items, including framing, and any non-operative parts.
NMP's limit of liability under the limited warranty shall be the
actual cash value of the Product at the time the Consumer
returns the Product for repair, determined by the price paid by
the Consumer for the Product less a reasonable amount for
usage. NMP shall not be liable for any other losses or damages.
These remedies are the Consumer's exclusive remedies for
breach of warranty.

5. Upon request from NMP, the Consumer must prove the
date of the original purchase of the Product by a dated bill of
sale or dated itemized receipt.

6. The Consumer shall bear the cost of shipping the Product
to NMP in Melbourne, Florida. NMP shall bear the cost of
shipping the Product back to the Consumer after the
completion of service under this limited warranty.

7. The Consumer shall have no coverage or benefits under this
limited warranty if any of the following conditions are applicable:

background image

59

a) The Product has been subject to abnormal use, abnormal

conditions, improper storage, exposure to moisture or
dampness, unauthorized modifications, unauthorized
connections, unauthorized repair, misuse, neglect, abuse,
accident, alteration, improper installation, or other acts which
are not the fault of NMP, including damage caused by shipping.

b) The Product has been damaged from external causes

such as collision with an object, or from fire, flooding, sand, dirt,
windstorm, lightning, earthquake or damage from exposure to
weather conditions, an Act of God, or battery leakage, theft,
blown fuse, or improper use of any electrical source, or damage
caused by the connection to other products not recommended
for interconnection by NMP.

c) NMP was not advised by the Consumer in writing of the

alleged defect or malfunction of the Product within fourteen (14)
days after the expiration of the applicable limited warranty
period.

d) The Product serial number plate or the accessory data

code has been removed, defaced or altered.

e) The defect or damage was caused by the defective

function of the cellular system or by inadequate signal reception
by the external antenna.

8. If a problem develops during the limited warranty period, the
Consumer shall take the following step-by-step procedure:

a) The Consumer shall return the Product to the place of

purchase for repair or replacement processing.

b) If "a" is not convenient because of distance (more than 50

miles) or for other good cause, the Consumer shall ship the
Product prepaid and insured to:

Nokia Mobile Phones, Inc.
Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901

c) The Consumer shall include a return address, daytime

phone number and/or fax number, complete description of the
problem, proof of purchase and service agreement (if
applicable). Expenses related to removing the Product from an
installation are not covered under this limited warranty.

d) The Consumer will be billed for any parts or labor charges

not covered by this limited warranty. The Consumer will be
responsible for any expenses related to reinstallation of the
Product.

background image

60

e) NMP will repair or authorize the repair of the Product

under the limited warranty within 30 days after receipt of the
Product by NMP or an NMP authorized service center. If NMP
cannot perform repair covered under this limited warranty within
30 days, or after a reasonable number of attempts to repair the
same defect, NMP at its option, will provide a replacement
Product or refund the purchase price of the Product less a
reasonable amount for usage.

f) If the Product is returned to NMP during the limited

warranty period, but the problem with the Product is not
covered under the terms and conditions of this limited warranty,
the Consumer will be notified and given an estimate of the
charges the Consumer must pay to have the Product repaired,
with all shipping charges billed to the Consumer. If the estimate
is refused, the Product will be returned freight collect. If the
Product is returned to NMP after the expiration of the limited
warranty period, NMP's normal service policies shall apply and
the Consumer will be responsible for all shipping charges.

9. The Product consists of newly assembled equipment that
may contain used components that have been reprocessed to
allow machine compliance with Product performance and
reliability specifications.

10. ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR
FITNESS FOR A PARTICULAR PURPOSE OR USE, SHALL BE
LIMITED TO THE DURATION OF THE FOREGOING LIMITED
WRITTEN WARRANTY. OTHERWISE, THE FOREGOING
LIMITED WARRANTY IS THE CONSUMER'S SOLE AND
EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. NMP SHALL NOT BE
LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF
ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR
REVENUE, PUNITIVE DAMAGES, LOSS OF USE OF THE
PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF
CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR
FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES,
INCLUDING CUSTOMERS, AND INJURY TO PROPERTY,
RESULTING FROM THE PURCHASE OR USE OF THE
PRODUCT OR ARISING FROM BREACH OF THE WARRANTY,
BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR
ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF NMP
KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. NMP SHALL
NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER
THE LIMITED WARRANTY, OR LOSS OF USE DURING THE
PERIOD THAT THE PRODUCT IS BEING REPAIRED.

background image

61

11. Some states do not allow limitation of how long an implied
warranty lasts, so the above one-year warranty limitation may
not apply to you (the Consumer). Some states do not allow the
exclusion or limitation of incidental and consequential damages,
so certain of the above limitations or exclusions may not apply
to you (the Consumer). This limited warranty gives the
Consumer specific legal rights and the Consumer may also have
other rights which vary from state to state.

12. NMP neither assumes nor authorizes any authorized service
center or any other person or entity to assume for it any other
obligation or liability beyond that which is expressly provided for
in this limited warranty including the provider or seller of any
extended warranty or service agreement.

13. This is the entire warranty between NMP and the
Consumer, and supersedes all prior and contemporaneous
agreements or understandings, oral or written, and all
communications relating to the Product, and no representation,
promise or condition not contained herein shall modify these
terms.

14. This limited warranty allocates the risk of failure of the
Product between the Consumer and NMP. The allocation is
recognized by the Consumer and is reflected in the purchase
price of the Product.

15. Any action or lawsuit for breach of warranty must be
commenced within eighteen (18) months following delivery of
the Product.

16. Questions concerning this limited warranty may be directed
to:

Customer Service, USA
Nokia Mobile Phones, Inc.
7725 Woodland Center Boulevard, Suite #150
Tampa, Florida 33614
Teléfono: 1-888-NOKIA2U (1-888-665-4228)
Usuarios de TTY : 1-800-24NOKIA (1-800-246-6542)
Fax.: (1) 813-249-9619

17. The limited warranty period for NMP supplied attachments
and accessories is specifically defined within their own warranty
cards and packaging.

© Nokia is a registered trademark of Nokia Corporation.

background image

62

NOTES

background image

63

Para obtener un manual del usuario en español favor
de llamar o enviar un fax al teléfono 1-888-NOKIA2U,
fax 813-249-9619.

background image

64